Today's firms are under more pressure to improve their corporate social performance while corporate boards are being asked to play a greater role in the strategic process. There is therefore a need for more knowledge about the optimal conditions for boards to take part in defining and managing CSR efforts. This paper describes a Delphi study performed using a panel of experts representing three different viewpoints: corporate directors; leaders of corporate governance organizations; and academics. Expert opinions show that the board's involvement should be high in addressing long-term issues regarding CSR, strategy formulation and CSR performance evaluation. The panel also believes that the board should have more limited roles in CSR information disclosure and that CSR issues would best be tackled by broadening the mandate of an existing board committee. The study also highlights the need for better board information and knowledge about CSR.
Corporate Social Responsibility, board of directors, delphi study, board involvement, board's role, corporate governance.