INTELLIGENT DECISIONS: HOW BUSINESSES CAN IMPROVE PROCESSES USING ARTIFICIAL INTELLIGENCE TECHNOLOGIES

Christine Custis, Shenandoah University, U.S.A.

Published in

REVIEW OF BUSINESS RESEARCH
Volume 19, Issue 2, p5-10, October 2019

ABSTRACT

The author’s overarching goal for this work was to investigate the concepts relevant to the development of an artificial intelligence-powered process improvement tool. The importance of complexity, repeatability, flexibility, decision-making, rules and metrics are all germane to this discovery and have been utilized by other researchers in practical applications of the science.

Keywords

process improvement, artificial intelligence powered process improvement, artificial intelligence in business, business processes


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